Returns + Exchanges

Exchanges and store credit on eligible orders. Please review the policy below before starting.

Start a return or exchange You’ll need your order number and email.

Our Policy

We gladly accept returns for an exchange or store credit within 14 days of delivery. We do not offer cash refunds. Returns may be subject to a handling fee depending on your order (or if you purchased Checkout+).

How to Start

  1. Open the returns portal and enter your order number and email.
  2. Select the item(s) and choose an exchange or store credit.
  3. Follow the prompts to generate your return label and instructions.

Eligibility

Items must be unworn, unwashed, and in original condition with tags attached. Sale items are not eligible for return or exchange.

Wrong or Defective Item

If you received the wrong item or your product arrived defective, we’ll make it right with a free return label. Email customerservice@undevelopedsupply.com with your order number and a photo.

Refunds

Approved returns are issued as an exchange or store credit of equal value. We do not offer cash refunds. Once your return is received and inspected, your store credit or exchange will be processed.

Still need help?

Reach our team at customerservice@undevelopedsupply.com or through our contact page.